Terms and Conditions

Effective Date: 1st November 2024

Welcome to Clare Lacanau Photography (referred to as “we”, “our”, “us”). By accessing or using our websitewww.clarelacanau.com (the “Site”) and purchasing our products, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before making any purchases. If you do not agree with any part of these Terms, you should not use the Site or purchase products from us.

1. Acceptance of Terms

By using the Site, placing an order, or making a purchase, you confirm that you have read, understood, and agreed to these Terms. These Terms apply to all users of the Site, including, but not limited to, browsers, buyers, and content contributors.

2. Products and Pricing

  • Product Descriptions: We strive to ensure that all product descriptions, images, and pricing on the Site are accurate and up-to-date. However, we do not guarantee that the descriptions or images are free from errors. We reserve the right to correct any mistakes or omissions at any time.
  • Pricing: All prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST) unless otherwise stated. Shipping costs will be added at checkout based on the delivery address.
  • Availability: While we make every effort to keep stock updated, product availability may change without notice. In the event of a product being out of stock, we will notify you and offer a suitable alternative or a full refund.

3. Orders and Payments

  • Order Process: When you place an order on the Site, you are making an offer to purchase the products in your shopping cart. We will notify you via email once your order has been successfully processed and dispatched. Orders are subject to acceptance by us.
  • Payment: Payment is required at the time of purchase. We accept payments via credit cards, PayPal. All payment details are securely processed by our payment gateway provider.

4. Shipping and Delivery

  • Shipping Methods: We offer a variety of shipping methods within Australia. International shipping may also be available for select products. Delivery charges are calculated at checkout based on your location.
  • Delivery Times: We aim to dispatch all orders within 5-10 business days of order confirmation. Estimated delivery times are as follows:
    • [Insert delivery times for domestic shipping].
    • International orders may take longer.
  • Shipping Costs: Shipping costs will be calculated based on the weight of the order and the delivery address. Shipping costs are clearly displayed at checkout before you complete your purchase.
  • Customs and Import Duties: For international orders, the recipient is responsible for any customs duties, taxes, or import charges that may apply.

5. Returns and Refunds

  • Australian Consumer Law: In accordance with Australian Consumer Law, we provide a remedy for faulty or defective products. If you receive a product that is damaged, faulty, or not as described, you may be entitled to a refund, replacement, or repair.
  • Change of Mind: Due to the nature of our products (artwork), we do not accept returns for change of mind. Please ensure that you carefully review your order before making a purchase.
  • Return Process: If your product is defective or not as described, please contact us within 7 days of receiving your order. We will provide instructions on how to return the product for a full refund or exchange. The product must be returned in its original condition and packaging.
  • Refunds: Refunds will be issued to the original method of payment within 21 days of receiving the returned item.

6. Copyright and Intellectual Property

  • Ownership: All artwork, designs, and content on the Site are the intellectual property of Clare Lacanau Photography or its respective owners. All rights are reserved. You may not reproduce, distribute, or use any of the content from the Site without express written permission.
  • Licensing: When you purchase artwork from us, you are buying a personal use license to enjoy the artwork. Commercial use, reproduction, or resale of any artwork is prohibited unless explicitly stated in the product description.

7. Privacy and Data Protection

  • Privacy Policy: We value your privacy. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.
  • Security: We use industry-standard encryption methods (SSL) to ensure that your personal and payment information is secure when making transactions on our Site.

8. Limitation of Liability

To the maximum extent permitted by law, Clare Lacanau and Clare Lacanau Photography shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Site or the purchase of products. Our total liability for any claim arising from these Terms shall be limited to the total amount paid by you for the product in question.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Queensland, Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

10. Changes to Terms

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page, and the updated Terms will be effective immediately upon posting. We encourage you to review this page periodically for any updates.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Clare Lacanau Photography
Email: contact@clarelacanau.com
Phone: +61 417 720 884
Address: P O Box 171, Banyo, QLD, Australia 4014

Acknowledgment

By placing an order with Clare Lacanau of Clare Lacanau Photography, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.